Sending emails into Kahua

Any email can be sent into the Kahua system from any email account. The sender does not have to be a Kahua user. Kahua's inbound email address is inbox@kahua.com. When an email is sent to this address, Kahua will analyze the email and check the email addresses in the To, Cc and From fields for a match with a Kahua user account. If a match is found, a message is created from the email and placed in the appropriate user's Inbox or Sent Items in Kahua.

How to . . .

To send an existing email into Kahua, complete the following steps:

  1. Navigate to your personal or business email account program (Outlook, Gmail, Yahoo, etc.).

  2. Select one or many emails.

  3. Select the Forward action.

  4. Enter "inbox@kahua.com" in the To, Cc or Bcc fields. Add any other recipients as appropriate.

  5. Click Send.

Once the email is received by Kahua, the system will analyze the email and see if any of the other email addresses in the To or Cc fields match a Kahua user account.

  • When you include "inbox@kahua.com" in the To field of an email, a message will be added in the Kahua Messages Inbox for you and any other Kahua users listed in the To or CC fields.

  • When you include "inbox@kahua.com" in the CC field of an email, a message will be added in your Kahua Messages Sent Items and any other Kahua users listed in the To or CC fields will have a message in their Kahua Messages Inbox.

  • When you include "inbox@kahua.com" in the BCC field of an email, a message will be added in your Kahua Messages Sent Items. The email will not be included in any other users' Messages app.

Users can choose not to receive inbound emails in Kahua. A user can change this option in My Settings > General tab. The default is for Kahua users to receive inbound email. For more information, refer to Copy inbound emails that include inbox@kahua.com to my Inbox..

After the message has been created in Kahua from the email, users can optionally select Copy to Communications so it becomes part of the project record or choose to Process any file attachments to the appropriate app.

To send a new email into Kahua, complete the following steps:

  1. Navigate to your personal or business email account program (Outlook, Gmail, Yahoo, etc.).

  2. Click the New action.

  3. Enter "inbox@kahua.com" in the To, Cc or Bcc fields. Add any other recipients as appropriate.

  4. Click Send.

Once the email is received by Kahua, the system will analyze the email and see if any of the other email addresses in the To or Cc fields match a Kahua user account.

  • When you include "inbox@kahua.com" in the To field of an email, a message will be added in the Kahua Messages Inbox for you and any other Kahua users listed in the To or CC fields.

  • When you include "inbox@kahua.com" in the CC field of an email, a message will be added in your Kahua Messages Sent Items and any other Kahua users listed in the To or CC fields will have a message in their Kahua Messages Inbox.

  • When you include "inbox@kahua.com" in the BCC field of an email, a message will be added in your Kahua Messages Sent Items. The email will not be included in any other users' Messages app.

Users can choose not to receive inbound emails in Kahua. A user can change this option in My Settings > General tab. The default is for Kahua users to receive inbound email. For more information, refer to Copy inbound emails that include inbox@kahua.com to my Inbox..

After the message has been created in Kahua from the email, users can optionally select Copy to Communications so it becomes part of the project record or choose to Process any file attachments to the appropriate app.